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DP Frequently Asked Questions

How can I change the Lead?

If for some reason you need to temporary or definitively change the Lead of a Team send a mail to [email protected] with the following details:

  • Name of the current Lead
  • Name of the new Lead
  • Reason for change
  • When does the change need to take effect?
  • Is the change temporary?
  • If the change is temporary, what is expected duration of change?

I lost my password for the DataPrep Portal, how do I reset it?

In case you have lost your account details send a mail to [email protected]. Supply us with your full name which you used to register and we will reset your password for you, after which the system will automatically send you a mail containing your new account details.